Wonderful experience! The office is very clean and always stocked with snacks, sodas, water and coffee. Anthony is very friendly and went out of his way to make me very comfortable with the procedure. I was extremely nervous for my first session and he made sure to block out an entire hour to walk me through everything again and make sure that I was ready and comfortable before proceeding.
I originally went in to get two of my tattoos removed, using the buy one get one free promotion. After my first session, I could not continue with one my of my tattoos because it is on my waist/hip area and had me in excruciating pain. Fortunately, after discussing with Anthony and Tim, they were able to work out a deal for me to continue my sessions with just one tattoo.
I am very happy with my experience there and have to say that not only are the staff exceptionally wonderful and nice, but the price is also the best I've received out of all the other places I visited.
Two thumbs up
My experience was AWESOME! Very friendly atmosphere within a clean business. Consultation couldn't be any better. Presentation was thorough and very informative. Thank you guys!
Like many I have a few tattoos that I've "outgrown." This is my first experience with tattoo removal and I'm very happy with the whole experience so far. The office they use is very clean and inviting. The whole experience is completely described and the gentleman doing the removal is super helpful. During the laser session he listens to the clients wishes and helps to ease the discomfort if there is any. And take when I say "discomfort" with a grain of salt because I'm a self-labeled wussy. I have two tattoos I'm removing now and will probably start two more hopefully this time around. As long as they offer this service and I've got tattoos to remove I'll continue to be a customer to them. Hope this helps anyone curious about getting a tattoo removed.
Quick, affordable, minimal discomfort and entertaining! Anthony could be a stand up comedian! He kept me laughing the entire time!
My experience there was trully enjoyable I felt welcomed and super comfortable the place is awesomely furnished and super clean Anthony is very funny and makes the experience fun and less scary lol I am looking foward to all my next treatments I recommend this place to whoever wants to get a tatto removed you will love it ♥️
I had my first session today and was very pleased with the whole process! Anthony was great! He explained everything thoroughly, and was super nice and funny. The office is very clean and the atmosphere is relaxing. Would definitely recommend to anyone looking to remove a tattoo.
Super friendly and informative staff. Great experience & excited to get back for my next session.
It's a great place! Love the atmosphere there and he makes it very quick and painless! I will be returning and be recommending him to anyone who needs or Want a tattoo removed.
Amazing service! Clinic is very nice. Anthony is the best . I highly recommend this place.
Amazing! Much better than my past experience with tattoo removal. Anthony made sure I was comfortable the entire time, from the consultation to me walking out the door. I received an after care package rather than being instructed to buy my own ointments and bandages. He even went the extra mile and offered to bandage me on the nights I work to avoid irritation. I highly recommend coming here for your tattoo removal needs!
Just finished with my wife's first treatment. The doc is super awesome, funny, and professional. He made this as quick, efficient, and painless as possible! Super excited for our next appointment!! I would definitely recommend coming here if youve got a tattoo youd like to see go away!!
Anthony made me feel like he was an old friend...super comfortable. The place was clean and there are snacks while you wait. The process was fast and the pain wasnt as bad as i thought. I deff recommend to anyone
Great experience from the very first step in the door. Kind and respectful staff. Definitely made my first treatment there comfortable and as painless as possible.
The experience is awesome. Anthony is great and he explains everything in detail. Fresh start is very clean and I would recommend this place to everyone wanting tattoo removal!
Anthony is fantastic! He is very thorough and addresses any concerns you may have right away. He is very flexible and the best part? VERY affordable. The process is not only easy but very quick! The front desk gentleman is also very friendly and very knowledgeable. ( I'm very sorry I forgot your name.) I am so impressed that I drive an hour to go and get my treatment. Its definitely worth the drive.
Today I had my first session. I am amazed the lack of pain! True story, it did not hurt!!! Of course it stings afterwards but that is to be expected. I am 100% happy with the experience and look forward to my next session! Also the coffee is great!
Staff is a lot of fun! Quick and easy sessions. Wish I'd found them sooner!
Great price. Great results. Fast service. Nice facility. Very informative about process. Three treatments and returning for a fourth.
My experience with Fresh Start Laser Clinic has been nothing short of fantastic. I come in, get greeted by the nicest staff, proceed to my session, and leave with a smile on my face. Every time. They genuinely want to give you a pleasant experience. I recommend Fresh Start Laser Clinic 10/10 times. Thanks for everything.
So impressed with everything about Fresh Start Laser Tattoo Removal. Their customer service is impeccable! I was able to get all my questions answered over the phone and set up my free consultation and first treatment the same day. From the moment you step in the front door, you will feel totally at ease. The facility is clean, modern and welcoming. Anthony was so warm and friendly. He provided an informational session that made me feel totally at ease. The treatment was painless! He did a great job of explaining the healing process. Fresh Start really knows how to treat their customers from beginning to end! 5 stars isn't enough! Overall a wonderful experience!
I went with my sister. The facility is very clean and Anthony was amazing! Very professional and knowledgeable about what they do. Highly recommend!
To start, the instant response and phone etiquette was amazing! I am so appreciative of the since of urgency that was implemented. Time is of the essence when you're trying to heal in time to enlist by a certain date. They got me in three days later! The office was immaculate and the staff was super friendly and very relaxed (this is important as the concept of this procedure can be intimidating to some.) Everything was throughly explained to me and the process went seamlessly! They are all about ensuring you know what to, realistically, expect pain wise and result wise and control those elements to the best of there ability. Definitely felt the love from my future military brothers! Thank you for everything thus far and I can confidently say that I will definitely enjoy the rest of this process! Y'all are awesome!
They were very nice and quick. It didnt hurt a bit and also very clean thank you so much
Clean office, very friendly ,welcoming and informative !
I went in today for a consultation. The greeting was warm and inviting. I was offered a beverage. The consultation was thorough and professional. I scheduled an appointment for my tattoo removal
The fresh start group is awesome. I just finished my first session with Anthony and he really takes the time to explain the process. Anthony cares about each patient and their outcome. Go in and see for yourself, don't take my word for it.
The atmosphere is comforting and professional. The service they provide is above and beyond expectations. If I could give them 10 stars I would. They are focused on the customers needs and are concerned about the well being and safety of all procedures.
I just had a tattoo removal session today with Anthony and I am very happy with my experience. First of all every stuff there are super nice and friendly. The office is so clean and neat, coffee and other drinks and even light snacks are provided and they just want to make sure that you are comfortable. It is hard to encounter that kind of service anywhere. The consultation was superior with deeper educational materials provided than my previous tattoo removal clinic. The procedure its self was painless that I even worried if it was doing anything but the technic they do to numb the skin before the removal was excellent. I was happy I didn't feel any bit of pain and still got good sign/frosting on my tattoo. Omg, I only have positive things to say!
Great place very good condition clean professionals....and very kind and gentle with my skin
Anthony is very nice and the place is very clean! It was a professional and a great experience. This is the place to go for tattoo removals!
Wonderful staff and clean environment... very informative about procedure and aftercare...would recommend for anyone needing ink removed....
great place. very clean and inviting. the guys there are so friendly. I have been there 3 times now to remove my ugly tattoo that I had for 29 years. I am so happy to have found this place. I would recommend
First I would said I love the atmosfere on the office when you walk in... Anthony is excellent he treat you really profesional he explain everything in details. He make sure you feel great from the begining to the end! It is an excellent work he is doing to give back to the community... he is a veteran giving back to young military wanting to enter that have tatoos he remove then for a low fee.. This is awsome we need more companies like this that try to help... thanks Anthony... I make sure I recomend your company to everyone! God bless you!!
I just had my second treatment, and the experience was even better than the first! Anthony carefully examined my previous results and compared photos before we got started... As usual, the office was incredibly clean (the floors actually shine!), and Anthony was EXTREMELY easy to talk to. If you're thinking about having your tattoos removed, Fresh Start is the place to go!
When I walked in the place, I love it already! It's clean and fresh!!! Anthony was there to help me out... He is so patient, explaining everything, making sure I feel good and not scared! I did not feel any pain during the procedure or after. Anthony is so warm and friendly that actually made me feel confident to do. Before I walked in Fresh Start, the only concern that I had was pain level... Now I can tell everyone, it's nothing! It's really nothing!!!I want to say thanks to Anthony!!
Wanted to start by giving special thanks to Anthony you're great at what you do man real polite and just willing to work with people the service they have provided for me is appreciated more than you will know really a second chance for me to provide for my family and two provide service for my country great atmosphere real quick and tell you about the procedure and how to take care of it after I got a gift basket for my next visit for you again thanks
Awesome people very helpful and made it for a great session!!
Excelente Servicio y Calidad! Desde la primer consulta me senti segura de tomar la decision de remover mis tatuajes en este lugar. Todo el proceso fue explicado paso por paso y con mucha claridad. Hoy tuve mi primer tratamiento y estoy feliz de que fue tan rapido. Por favor nunca cambien!!!!!
I've been looking for a place to get my tattoo removed for a while but have been putting it off for a couple years. I went to atomic tattoo for a referral and they recommended this place. In only a few minutes of speaking to Anthony and learning he is a fellow marine veteran, I knew I was at the right spot. We instantly connected and he was very thorough with describing the process and making the appointment go by so smoothly. The laser treatment went by great and didn't feel much pain because Anthony was very good at having a conversation with me while he did the treatment. I highly recommend this place and the prices are very reasonable. Thank you Anthony.
Anthony is awesome! Customer service is impeccable! Oh did I tell you that he's also a veteran.
My son in trying to get into the army however he has (or should I say had) stars in the webbing between his thumb and forefinger on both hands that was preventing him from joining. Fresh start laser clinic was recommended by the recruiting office. I called Fresh start laser clinic and made an appointment on the same day. We arrived early and was immediately seen. The procedure was thoroughly explained and was very fast and gentle. Also the gentleman preforming the tattoo removal was funny and down to earth. I'm beyond impressed. I highly recommend Fresh start laser clinic!
I can't say enough about Fresh Start Laser Tattoo Removal Clinic! If I could give it 10 stars I would! I had an initial treatment on my small tattoo behind my ear at another clinic & they did a good job but I moved to Austin before I could finish my treatments. I have nothing bad to say about the other clinic, however Fresh Start was a world beyond in terms of customer service & overall care. The clinic was beautiful, all white, clean, smelled nice & you could really tell they care about their clients. Anthony was a rockstar! He took my call after hours & set an appointment for the next day. His consultation was very thorough & he went well beyond giving me an ice pack to numb the area & showing me pictures of other people's tattoos. He did a great job of managing my expectations & not just saying "'X' amount of treatments & it should be gone." He explained the whole process & goal to prevent scarring & discoloration & sent me home with a handy little treatment pack & post treatment instructions. I could tell he really cared about me as a client & I wasn't just a number or a patient to put pictures in a book to show the next person. I highly highly recommend Anthony & Fresh Start Clinic & I know the results will be just as amazing as he was!! Great job little laser clinic!!!See you in 6 weeks for round 2!!!!
The staff at Fresh Start is incredibly friendly and do their best to make sure 1) The appropriate measures are taken to successfully remove your tattoo 2) Make the procedure as fun and painless as possible 3) Work with you in terms of financial flexibility. I would highly recommend this place to all my friends with tattoo regrets! A Fresh Start it truly is 👍🏻
Amazing experience... the owners are extremely hands on and provide every information you need and ask! I went in to my appointment having a extremely crappy day and came out a lot happier even after a tattoo removal lol. Amazing people !
This place was AMAZING. Anthony was great, calmed my nerves, and informative as heck. He will make sure you know just about everything you'll need to know to make sure your recovery is smooth sailing. He's also very gentile, it didn't hurt at all. 10/10 guys i will tell friends.
Great clean place. Friendly staff had a good laugh. Was painless. Thanks so much!!
Anthony and Tim have done an amazing job with Fresh Start Laser Clinic. They are welcoming, accommodating, and sweet. The spa like clinic maintains you relax to what may seem like a painful procedure. But, they are very attentive to the clients needs and try to provide treatment with minimal pain. The prices are competitive but what wins your over is their AMAZING attention to your needs. Love them!!!
Great staff. Kept me laughing the entire time. Procedure is painful, but they do as much as possible to make it tolerable. Second place I have gone to and definitely recommend them. Will Def go back to complete the process.
I called at 9pm yesterday for an appointment to get 2 tattoos removed. Bad memories from years back when I was young and stupid. Anthony was AWESOME on the phone, and he is a former Marine like myself. He got me in today at 2pm (next day!). The clinic is in a nice area near lakeline mall....super easy to find with gps. I signed in and completed a quick form. I had a couple sessions at a place in Cali, and we talked about my previous experience. Anthony walked me thru the whole process just to make sure to cover any bases the last place missed. He asked to take a couple pics of my tattoos (which i obliged, as i cant wait to see before and after pics) and took me back to the laser removal room. We talked while he got everything set up and he offered to numb me up a few times. Having done it before and being a big bad Jarhead...i declined and he said "are you sure?" He offered a test zap before he started just to make sure i was ok with it. Within 10 minutes he had both tattoos done and put some lotion on and bandages. Gave me an after care kit and instructions and i was done. They gave me a great price, and were absolutely amazing. By far the nicest and most helpful place I've been. You've got a repeat customer for sure... At least until all my tattoos are gone! Thanks to fresh start for a GREAT experience! See you in 6 weeks!
Awesome place! Very nice people and an awesome location!
Amazing service. No pain. Definitely check em out if you ever need a removal done.
clean, new, friendly, good price, great results, best service. quick and easy.. if u need to get your tattoo removed, I definitely recommend these guys
called at 9pm yesterday for an appointment to get 2 tattoos removed. Bad memories from years back when I was young and stupid. Anthony was AWESOME on the phone, and hes a former Marine like myself. He got me in today at 2pm (next day!). The clinic is in a nice area near lakeline mall....super easy to find with gps. I signed in and completed a quick form. I had a couple sessions at a place in Cali, and we talked about my previous experience. Anthony walked me thru the whole process just to make sure to cover any bases the last place missed. He asked to take a couple pics of my tattoos (which i obliged, as i cant wait to see before and after pics) and took me back to the lazer removal room. We talked while he got everything set up and he offered to numb me up a few times. Having done it before and being a big bad Jarhead...i declined and he said "are you sure?" He offered a test zap before he started just to make sure i was ok with it. Within 10 minutes he had both tattoos done and put some lotion on and bandages. Gave me an after care kit and instructions and i was done. They gave me a great price, and were absolutely amazing. By far the nicest and most helpful place ive been. Youve got a repeat customer for sure... At least until all my tattoos are gone! Thanks to fresh start for a GREAT experience! See you in 6 weeks!
I was very nervous and they took the time to make me feel very comfortable. They are pros and it took a lot less time than I thought.
Wow....this place is the best ever a wonderful experience Anthony is the best 100% satisfaction guaranteed if you need a tattoo removed this is the place to go at a grate price with a warm inviting atmosphere
Fesh Start Laser Clinic has been more that perfect for me. The pricing couldn't be anymore affordable, and the staff couldn't be any friendlier. I highly recommend Fresh Start Laser Clinic, you will not get service like this anywhere else.
I was very comfortable after the consultation that I went and had treatment done.
I had the best experience with get my tattoo removal here at this place. It was very professional. They make you feel very comfortable and it's not that painful they try to make it as painless as possible. They are very reasonable price wise. You can tell they really care about you and getting the tattoos off as quickly as soon able. I rate this place the best tattoo removal place in Austin. I recommend it for anyone who is looking for an efficient and affordable tattoo removal in Austin.
Anthony was great!! He was informative and thorough. My experience from scheduling my appointment to treatment was painless.
Awesome place!!! Anthony was informative and thorough. I was impressed with my first painless treatment.
I was very nervous going in they made me feel more than comfortable and welcome. The staff was very nice and professional. The staff is very knowledgeable anyone needed tattoo removal this is the place to go
Awesome review!!! Thank you! Can't wait to see you guys again! Happy Thanksgiving, Merry Christmas and Happy New Year!
Fresh Start is great from start to finish! The first thing you notice is how clean the waiting area is, and they are quick to offer you coffee or water. Everything was explained in detail before the procedure began, and Anthony mananged to be both charming and professional the whole time. If you're looking for a great place to get your tattoo(s) removed, you won't regret going here. I wish I had found them sooner!
Great atmosphere and great staff! I left without any questions and feeling positive about my decision. I can't wait to go back for my second session next month.
So was not what I thought it would be very happy I came and with experience. Took their time, very caring, and most of all helpful!!!!! For sure pleased can't wait to see results
First visit treatment 1 staff very professional. Extremely painless quick procedure. Tony was very informative on what to expect. I recommend this place to anyone...
Giving me and my love @ezell a Fresh Start!! I love you!
Anthony was great! Made me feel very relaxed. Procedure was quick. Very nice office too!
Easy and quick. Staff is very friendly. Affordable. Waiting to see results.
The experience at this place was very welcoming and the doctors there are very cool and nice and the equipment they have is excelent
Great atmosphere. Great staff. VERY informative. Couldn't have asked for a better experience.
I had my 1st consult, Anthony was very professional and informative. I will be back for another session.
Me encantó, excelente el trato que nos dedicó el doctor a mi mamá y a mi y fácil el tratamiento, estamos encantadisimas
Fresh Start Laser Clinic is very professional and clean I would recommend them to friends and family. Thanks
So far I like that staff and the clinic is very clean. Anthony made sure to explain every step of the process to me and educate on what was happening. I am returning November for a second round and will update my review then! Very great prices for veterans so far.
Great place!!! The staff was sweet and welcoming. The clinic itself is inviting and calm. I received detailed description of the procedure. It was a quick visit and little to no pain. I would recommend anyone who is thinking of tattoo removal to get a free consultation here before going anywhere else.
The absolute best experience! Anthony was so wonderful with our daughter. I can't believe how great things went, from the education before to the treatment we were so pleased. I will recommend Fresh Start to anyone who will listen.
I love love love ( I can't say it enough ) love the staff! Friendly environment, they make you feel at home ❤️ Really clean people, VERY CARING! Process was really fast and all my answers were answered clearly! TRUST ME these guys know what their doing. Definitely can't wait for my next session ☺️
Wow! Incredibly clean facilities with a modern vibe and very gracious/knowledgeable owners.. An all around fantastic place to get a tattoo removal. I was originally overpaying for subpar quality removal. Anthony made me feel very welcomed, and gave me a great deal of knowledge that I was previously unaware of. He is helping me towards my dream while offering the best of the best service. They may be a new office, but they know what they're doing!! They really care about the client and what's best for you.
Anthony was great! First class experience. Knowledgable staff. Very welcoming.
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Great place no doubt about it. This place has the latest technology, very clean and outstanding staff. More than anything they are devoted to those who give up all to serve and protect our freedom by offering their services. Thank you guys for everything !
This is the 1st time I've had a tattooed removed and this 1st time was a pretty good experience. I've had my doubts because of the horror stories I've heard about tattoo removal done by lasers. This place is no horror story, its comfortable, professionally ran and I will be a repeat customer
First time i spoke with Anthony over the phone as if I've known him for ages. After Anthony heard my situation; he graciously offered his services for free! Where can you find such generosity, super awesome people, fantastic and modern laser clinic in Austin area? Yes, only at Fresh Start Clinic! This place is ⭐⭐⭐⭐⭐ Thank you, thank you, thank you!
I really love how they treat you there very friendly they explain to you step by step I recomend for everyone to go there . They make you feel like home and there restroom are very clean 😄I give them a 10
Office was beautiful. Staff is very professional and informative. I look forward to the results.
It was a great time very kind and great with explaining the process took no time at all in it hurt less then stubbing a toe I would recommend fresh start to anyone looking for tattoo removal
Anthony was awesome! They've got great discounts and they also do free tattoo removal for people wanting to join the forces but weren't able to because of a visible tattoo. They definitely make you feel at home for sure. Even if your not sure just call them there really cool people and they can answer any questions or concerns
Well I came in as an Army applicant and my recruiter had told me about freshstart so I emailed them about a Tattoo Removal on my neck and with in a minute I had gotten a call to come in The service was very fast and friendly I recommend everyone t! o come here and checkout this tattoo removal place if they are trying to remove a tattoo. Anthony was fantastic. And p.s they have snacks 😜
This was the first company I called in my quest to get quotes for tattoo removal, however after just speaking on the phone with Anthony I knew this was where I wanted to go, despite the hour drive. As my first experience in tattoo removal it went extremely well. Naturally I was nervous about the procedure, therefore I asked many questions and they were all answered above and beyond by Anthony. I was reassured by his confidence and knowledge on the process of tattoo removal. I'm utterly grateful for their service, affordable prices and easy to find location!
Mr Anthony gave me all the information I needed me he told me how the process was suppose to go the correct way. He was very nice and helpful. I appreciate him and as well as his service. Thank you again Mr Anthony for your help!
I had such wonderful experience with Fresh Start, no waiting time, service was awesome, they also showed us a video and took time to explain the procedure. The removal is working and I am so happy that I choose this facility.
Anthony was wonderful!!! This company is promoting FREE TATTOO REMOVAL for civilians who are joining the military(like myself) as well as discounted prices for vets and military personnel. His prices are great. This is the third place I have had a tattoo removal session done and I will never go anywhere else. He takes you step by step and explains EVERYTHING. It is a quick process and he is very upbeat and professional. Very nice. It is a CLEAN place and they even offer complimentary snacks and beverages while you wait. I recommend this place to anyone needing tattoo removal!